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Fill in your details
Answer a few short questions. We add your answers to the letter, ready to print.
Demand letter for payment
Someone owes you money and reminders by text or email are going nowhere. A demand letter puts your request in writing, sets a deadline, and shows a court you tried to settle first. Fill in the details and we print and mail it for you.
Write my demand letter
How it works
No printer, no envelopes and no line-up at the post office. Fill in the template and we take care of the rest.
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Add the addresses
Fill in the recipient's and the sender's addresses in the form.
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We print and mail it
Review your letter and pay. We print, envelope and mail it within 1–3 business days.
What a demand letter is
A demand letter is a short, formal letter that says how much someone owes you, why, and the date you expect to be paid. It also says what you will do if they don't pay, which is usually to start a claim in small claims court.
It works for most money disputes:
- An unpaid invoice
- A personal loan that was not paid back
- A deposit that was not returned
- A refund for goods or work you paid for and did not get
Often the letter is enough. Many people pay once they see a deadline and a court claim in writing.
Why send it by mail
A mailed letter is harder to ignore than a text, and it leaves a record. People's Law School in BC recommends sending a demand letter by registered mail instead of email, because it carries more weight and records when it was received. In Quebec, the government's guide says to send a formal notice by registered mail or by bailiff and to keep the proof of receipt.
We recommend choosing Registered Mail at checkout. It is tracked to delivery and signed for, so you can show when your letter arrived. Also, keep a copy of the filled template presented to you at the review step for future record!
What to write
You fill in a few fields and we build the letter. For the reason, keep to facts:
- What was agreed, and when
- What you did or delivered
- What was paid, and what is still owed
- Invoice or contract numbers, if you have them
Leave out insults, threats and how the situation made you feel. A judge may read this letter later, and a calm letter helps you.
For the deadline, pick a specific date. Ten business days is a common choice, and Quebec's guide suggests 10 days in general. Count from the day the letter should arrive, not the day you write it.
If they don't pay
You can start a claim. Where to file it depends on your province and the amount:
- British Columbia: the Civil Resolution Tribunal for most claims up to $5,000, and Small Claims Court up to $35,000
- Ontario: Small Claims Court up to $50,000
- Alberta: the Alberta Court of Justice up to $100,000
- Quebec: the Small Claims Division up to $15,000
Don't wait too long: there is a time limit to sue, and sending a letter does not pause it. In Ontario a claim can't be filed more than two years after the incident in most cases, and other provinces have similar limits.
Please note that this page is general information, not legal advice. For a large amount or a complicated dispute, talk to a lawyer.
Let's get started
Customize the template to begin. You can review everything before you pay.
Why send with us
Send your letter from home, from the office or from anywhere in between. We handle everything after you click send.
Quality printing
Your PDF is printed exactly as you formatted it, then sealed in an envelope.
Fast processing
We print and mail within 1–3 business days. Express orders are prioritized and handled faster by the carrier.
Private and secure
Your letter is only accessed to review and print it, and is deleted from our servers after 30 days.
Track your order
Follow its status on our tracking page at any time. Registered and Express orders include a carrier link.
Frequently asked questions
Everything you need to know about sending a letter online.
In most provinces it is not strictly required, but it is the expected first step. Ontario's guide to Small Claims Court suggests sending a letter or talking to the person before you start a claim. In Quebec, a formal notice is required in some cases, and you can lose your case if you skipped it.
Ten business days to two weeks is common. Give a specific date, and leave time for the letter to be delivered.
We recommend it. Registered Mail is tracked to delivery and signed for, so the person can't say they never got your letter. Keep the tracking record with your copy of the letter.
Yes, the letter says it is a formal notice and gives a deadline. Quebec's own model also adds the words "Without prejudice" and the delivery method at the top. If your case is in Quebec, compare with the government's model (https://www.quebec.ca/en/justice-and-civil-status/small-claims/filing-claim/process-help-applicant/formal-notice) before you send.
Only ask for what you can justify. If your contract or invoice sets an interest rate, you can include that interest and say so in the reason. The letter already says you may claim interest and costs in court where the law allows.
Not with this template. Mention the invoice or contract number and date in the reason, and keep your documents ready. You will need them if you go to court.
Nothing forces them to answer. Your next step is to file a claim before the time limit to sue runs out. Your letter and its delivery record show the court that you tried to settle first.
Have another question?
or email us at contact@online-post.ca.
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