Wondering when your mail will arrive? This guide explains our entire process, from the moment you place your order to when it's delivered to the recipient's mailbox.
The total time for your mail to arrive consists of two main stages:
Our Processing Time: This is the time we take to print your documents, prepare them for mailing, and hand them over to the postal service. All our processing times are based on Pacific Standard Time (PST).
Postal Service Delivery Time: Once your mail is with our postal provider, they handle the final delivery. This timeframe is an estimate provided by them and can be affected by factors outside of our control.
Estimated Timelines
Here is a breakdown of the total estimated time for your mail to arrive, combining our processing with the postal service's delivery estimates. All mail is sent from our facility in British Columbia.
Service Level | Our Processing Time | Estimated Postal Delivery | Total Estimated Time to Arrival |
Regular Mail | Within 2 business days | 2 to 6 business days | 4 to 8 business days |
Registered Mail | Within 1 business day | 2 to 4 business days | 3 to 5 business days |
Express Mail | Within 1 business day | 1 to 2 business days | 2 to 3 business days |
Important Information to Keep in Mind
Estimates, Not Guarantees: Please note that all timelines provided are estimates. While we work hard to process orders quickly, we cannot guarantee final delivery dates, as they are dependent on the postal service.
Business Days: Our processing and delivery estimates are in business days, which are Monday to Friday, excluding statutory holidays in British Columbia and across Canada.
Postal Service Factors: The final delivery is handled by the postal service and can be affected by factors beyond our control, such as severe weather, high mail volumes, or other service disruptions.
Shipping Origin: All mail is sent from British Columbia. Delivery times to remote locations or eastern provinces may be on the higher end of the estimated range.